Privacy Policy
Clemente Japan K.K. (hereinafter referred to as the “Company”) establishes the following privacy policy (hereinafter referred to as this “Policy”) regarding the handling of users’ personal information in connection with the services provided on this website (hereinafter referred to as the “Service”).
Article 1 (Personal information)
“Personal Information” refers to “personal information” as defined in the Act on the Protection of Personal Information; it encompasses information regarding a living individual that allows for the identification of a specific individual through details such as name, date of birth, address, telephone number, contact information, or other descriptions, as well as data that allows for the identification of a specific individual based on that information alone—such as facial appearance, fingerprints, voiceprints, or health insurance card insurer numbers (personal identification information).
Article 2 (Methods of Collecting Personal Information)
We may ask users to provide personal information—such as their name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number—when they register to use our services. Additionally, we may collect information regarding transactions (including the user’s personal information) and payments made between the user and our partners (including information providers, advertisers, and ad delivery destinations; hereinafter referred to as “Partners”).
Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
To provide and operate the Company’s services
To respond to inquiries from users (including verifying the user’s identity)
To send emails regarding new features, updates, campaigns, and other services offered by the Company related to the services the user is currently using
To contact users as necessary regarding maintenance, important notices, and the like
To identify users who violate the Terms of Use or attempt to use the services for fraudulent or improper purposes, and to refuse service to them
To enable users to view, modify, or delete their registered information and to view their usage status
To bill users for usage fees for paid services
For purposes incidental to the above-mentioned purposes of use
Article 4 (Change of Purpose of Use)
We shall change the purpose of use of personal information only when it is reasonably recognized that the changed purpose is relevant to the original purpose.
In the event of a change to the purpose of use, we shall notify the user of the changed purpose or publish it on this website in a manner prescribed by us.
Article 5 (Provision of Personal Information to Third Parties)
Except in the following cases, the Company will not provide personal information to a third party without obtaining the user’s prior consent, unless permitted under the Act on the Protection of Personal Information or other applicable laws and regulations:
When necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the individual’s consent
When particularly necessary for the improvement of public health or the promotion of the sound growth of children, and it is difficult to obtain the individual’s consent
When necessary to cooperate with a national government agency, a local government, or a person entrusted by either of the foregoing in the execution of affairs prescribed by laws and regulations, and obtaining the individual’s consent is likely to impede the execution of said affairs
When the Company has notified or publicly announced the following matters in advance and has submitted a notification to the Personal Information Protection Commission:
The fact that provision to a third party is included in the purpose of use
The items of data to be provided to a third party
The means or method of provision to a third party
The fact that the provision of personal information to a third party will be stopped upon the individual’s request
The method for accepting requests from the individual
Notwithstanding the provisions of the preceding paragraph, the recipient of the information shall not be considered a third party in the following cases:
When the Company entrusts the handling of personal information, in whole or in part, to the extent necessary to achieve the purpose of use
When personal information is provided in conjunction with the succession of business due to a merger or other reasons
When personal information is jointly used with a specific party, and the individual has been notified in advance—or the information has been made readily accessible to the individual—regarding that fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the users, and the name or title of the party responsible for the management of said personal information
Article 6 (Disclosure of Personal Information)
When the individual to whom the personal information pertains requests its disclosure, the Company shall disclose said information to the individual without delay. However, the Company may decide not to disclose all or part of the information if such disclosure would result in any of the following cases; in the event of such a decision, the Company shall notify the individual without delay. Please note that a fee of 1,000 yen per request will be charged for the disclosure of personal information.
Cases where there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party
Cases where there is a risk of significantly hindering the proper execution of the Company’s business operations
Cases where disclosure would otherwise violate applicable laws or regulations
Notwithstanding the provisions of the preceding paragraph, as a general rule, the Company will not disclose information other than personal information, such as history information and characteristic information.
Article 7 (Correction and Deletion of Personal Information)
If any personal information held by the Company regarding a user is incorrect, the user may request that the Company correct, add to, or delete (hereinafter referred to as “Correction, etc.”) such personal information, in accordance with procedures established by the Company.
Upon receiving a request under the preceding paragraph and determining that it is necessary to comply with said request, the Company shall carry out the Correction, etc. of the relevant personal information without delay.
The Company shall notify the user without delay when it has performed a Correction, etc. pursuant to the provisions of the preceding paragraph, or when it has decided not to perform such a Correction, etc.
Article 8 (Suspension of Use of Personal Information, etc.)
If the Company receives a request from an individual to suspend the use of or delete their personal information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that the information is being handled beyond the scope of the purpose of use or was obtained through improper means, the Company shall conduct the necessary investigation without delay.
If, based on the results of the investigation mentioned in the preceding paragraph, the Company determines that it is necessary to comply with the request, it shall carry out the Suspension of Use, etc., of the relevant personal information without delay.
The Company shall notify the user without delay when it has carried out the Suspension of Use, etc., pursuant to the provisions of the preceding paragraph, or when it has decided not to carry out the Suspension of Use, etc.
Notwithstanding the preceding two paragraphs, in cases where the Suspension of Use, etc., would entail significant cost or would otherwise be difficult to implement, but where alternative measures necessary to protect the user’s rights and interests can be taken, the Company shall implement such alternative measures.
Article 9 (Changes to the Privacy Policy)
The contents of this Policy may be modified without prior notice to the User, except as otherwise provided by law or in this Policy.
Unless otherwise specified by the Company, the modified Privacy Policy shall become effective upon its posting on this website.
Article 10 (Inquiry Contact)
Please direct any inquiries regarding this policy to the contact point below.
Address: Room E, 9F, Dai-3 Hirasawa Building, 2-46-7 Kabukicho, Shinjuku-ku, Tokyo, Japan
Company Name: Clemente Japan Co., Ltd.
Email Address: produced_by_clemente@business-property-japan.com
That is all.

